HOW TO SHOP
Welcome to Botanical Crown’s online retail website. Shopping is easy, convenient and secure.
Step One: Type in the quantity of product you wish to purchase (up to twenty (20) of any single item).
Step Two: Click on Cart to place the product in your shopping cart.
Step Three: Follow the onscreen instructions to proceed through the checkout process. Please note that you may change the contents of your shopping cart during checkout. After your order has been submitted, a "Thank You will be displayed and your order number will be provided. An email confirming receipt of your order will arrive shortly after your order has been submitted. If an order confirmation does not arrive within 24 hours after submission, please contact us at firstname.lastname@example.org for assistance. For fastest service, please have your order number available.
SELECTING COLOR ONLINE
This site is best viewed with Edge, Firefox, Chrome, Safari or Internet Explorer 8.0 or higher and a minimum monitor resolution of 1024x768. Please note that monitors display colors differently based upon their settings. Please feel free to email us with questions about specific colors, and we'll be happy to assist you. Every person is different so we cannot guarantee that the color portrayed on your screen
At Botanical Crown, LLC Online store, we understand how important security is to you. When you place an order at Botanical Crown, LLC Online store, we encode your information using Secure Socket Layer (SSL) encryption technology. This is the most advanced consumer online security technique to date. You can be assured that your order will be placed safely and securely. We have used government approved encryption software. To find out more about SSL encryption software go to :http://compnetworking.about.com/cs/securityssl/g/bldef_ssl.htm?terms=ssl
In order for encryption to take place, your browser must have the SSL protocol. The browsers that have this software are the following:
AOL 5.0 and higher
Internet Explorer 5.0 and higher
Mozilla Firefox 1.0.4 (Windows only)
Netscape 6.0 (Windows only)
Temporarily Out of Stock / Backordered Items
If an item selected is temporarily out of stock at the time of your order, you will be notified via email and advised of the expected ship date of the backordered item. Backordered items are shipped as soon as they are available. Please be assured that you will not be charged for any item until it is shipped. There will be no additional shipping charges for backordered item(s) shipped. If for any reason you wish to cancel a backordered item prior to shipment, please contact us at email@example.com we will be happy to assist you.
Pre-sell items are items that are not yet in stock, but available for advanced purchase on our site. Pre-sell items are shipped as soon as they are available with no additional shipping charges. We will notify you of the status of your Pre-sell item via email updates and confirmations. Please be assured that you will not be charged for any item until it is shipped. Anticipated shipment time (i.e. "Available for shipping in mid-September") is indicated on the site adjacent to product information. Please note: The actual delivery date of your order depends on the shipping method you select.
MAXIMUM PURCHASE POLICY
We regret that we must limit orders to no more than 20 units of any item with a maximum purchase of $2500 per customer. If you have any questions please contact us at firstname.lastname@example.org and we will be happy to assist.
REDEEMING PROMOTION CODES
Steps for Redeeming Promotion Codes:
Enter your promotion code on the "Payment" page or the "Review Your Order" page.
Promotion codes are case sensitive and should be entered exactly as they appear.
When you click "Submit Order" The offer will be applied to your order.
When a promotion code is accepted, the offer will be displayed in the "Payment Summary".important Note: One (1) promotion code may be used per order.
GIFT WRAP SERVICE
Gift orders always receive special care at Botanical Crown Online. For a 5.00 charge, we will be happy to wrap your gift and include a gift card with your personal message.
If you wish to have your Botanical Crown Online order gift-wrapped, simply click on the "Gift-Wrap" option during "Checkout" and follow the simple instructions. The gift-wrap charge will be added when you return to "Checkout".Please note: Multiple items within a gift order will be presented as one gift package.
We are required by law to collect state sales tax on orders being shipped to the following states - AL, AZ, CA, CO, CT, DC, FL, GA, HI, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, NC, NJ, NM, NV, NY, OH, OK, PA, RI, TN, TX, VA, VT, WA, WI. Sales tax will be assessed on the total purchase, including shipping and handling charges. If you have other questions regarding sales tax, please feel free to email email@example.com
Botanical Crown, LLC Online Store shopping cart supports any U.S. -issued card and most non-U.S. issued cards which have a Payment Network logo, including credit, debit, pre-paid, or gift cards. and other Payment Terms accepted are Paypal and Apple Pay.
We're sorry, we do not accept:
Important information: For your security, your billing name and address must match that of the credit card used for payment. We reserve the right to cancel any order that does not match these criteria.